Waternola

Their site is easy to navigate and the ordering procedure is quite simple. Everything seems to be very “overwhelming”. My initial online order of lamps went very smoothly. When I received the shipment of my table lamps and desk lamps, I called their customer service number and asked for additional information. Polite personnel handled the request professionally, courteously and promptly and I received an e-mail in a matter of minutes. The whole experience was “better than I expected”.

Superb customer service, polite personnel. The email updates kept me apprised of the status of each order/item and delivery of the orders/items happened as promised. On one occasion, I needed some replacement parts and the request I made to find out how to go about ordering such things was promptly filled – no charge. If you are looking for lamps and lamp shades, I highly recommend Farreys.com! Making every purchase an easy and enjoyable experience.